Problem Solving Process Essay Example for Free

Problem Solving Process Essay1. Define the lineThis is often where people struggle. They react to what they think the problem is. Instead, seek to understand more(prenominal) about why you think theres a problem. Define the problem (with input from yourself and opposites). Ask yourself and others, the following questions1.What can you see that causes you to think theres a problem?2.Where is it happening?3.How is it happening?4.When is it happening?5.With whom is it happening? (HINT Dont jump to Who is causing the problem? When were stressed, blaming is often one of our first reactions. To be an effective manager, you need to address issues more than people.) 6.Why is it happening?7.Write down a five-sentence description of the problem in calls of The following should be happening, but isnt or The following is happening and should be As more as possible, be specific in your description, including what is happening, where, how, with whom and why. (It may be helpful at thi s point to use a variety of research methods.Defining heterogeneous problemsIf the problem still seems overwhelming, break it down by repeating travel 1-7 until you have descriptions of several related problems. Verifying your understanding of the problemsIt helps a great sess to verify your problem analysis for conferring with a peer or someone else. Prioritize the problemsIf you discover that you are looking at several related problems, thus prioritize which ones you should address first. Note the difference between important and imperative problems. Often, what we dispense to be important problems to consider are really just urgent problems. Important problems deserve more attention. For example, if youre continually answering urgent phone calls, then youve probably got a more important problem and thats to design a system that screens and prioritizes your phone calls.Understand your role in the problemYour role in the problem can greatly influence how you perceive the role of others. For example, if youre real stressed out, itll probably look like others are, too, or, you may resort too quickly to blaming and reprimanding others. Or, you are feel very guilty about your role in the problem, you may ignore the accountabilities of others.2. Look at potential causes for the problemIts amazing how much you dont know about what you dont know. Therefore, in this phase, its critical to get input from other people who notice the problem and who are effected by it. Its often useful to collect input from other individuals one at a quantify (at least at first). Otherwise, people tend to be inhibited about offering their impressions of the real causes of problems. Write down what your opinions and what youve heard from others. Regarding what you think might be performance problems associated with an employee, its often useful to seek advice from a peer or your supervisor in order to verify your impression of the problem.Write down a description of the cause of the problem and in terms of what is happening, where, when, how, with whom and why. 3. Identify alternatives for come neares to resolve the problem At this point, its useful to keep others involved (unless youre facing a personalized and/or employee performance problem). Brainstorm for solutions to the problem. Very simply put, brainstorming is collecting as many ideas as possible, then screening them to find the best idea. Its critical when collecting the ideas to not pass any judgment on the ideas just write them down as you hear them. (A wonderful set of skills used to pose the underlying cause of issues is Systems Thinking.)4. Select an approach to resolve the problemWhen selecting the best approach, consider Which approach is the most likely to solve the problem for the long term? Which approach is the most realistic to accomplish for now? Do you have the resources? Are they affordable? Do you have enough time to implement the approach? What is the extent of risk associate d with each alternative? (The nature of this step, in particular, in the problem solving process is why problem solving and decision devising are highly integrated.) 5. Plan the implementation of the best alternative (this is your action purpose)1.Carefully consider What leave alone the situation look like when the problem is figure out? 2.What steps should be taken to implement the best alternative to solving the problem? What systems or processes should be changed in your organization, for example, a new policy or part? Dont resort to solutions where someone is just going to try harder. 3.How will you know if the steps are being followed or not? (these are your indicators of the success of your aim) 4.What resources will you need in terms of people, money and facilities?5.How much time will you need to implement the solution? Write a schedule that includes the start and soften times, and when you expect to see certain indicators of success. 6.Who will primarily be responsib le for ensuring implementation of the plan? 7.Write down the answers to the above questions and consider this as your action plan. 8.Communicate the plan to those who will involved in implementing it and, at least, to your immediate supervisor. (An important aspect of this step in the problem-solving process is continually observation and feedback.) 6. Monitor implementation of the planMonitor the indicators of success1.Are you seeing what you would expect from the indicators? 2.Will the plan be done according to schedule? 3.If the plan is not being followed as expected, then consider Was the plan realistic? Are there sufficient resources to accomplish the plan on schedule? Should more priority be placed on dissimilar aspects of the plan? Should the plan be changed? 7. Verify if the problem has been resolved or notOne of the best ways to verify if a problem has been solved or not is to resume normal operations in the organization. Still, you should consider 1.What changes should be made to avoid this type of problem in the future? meditate changes to policies and procedures, training, etc. 2.Lastly, consider What did you learn from this problem solving? Consider new knowledge, understanding and/or skills. 3.Consider writing a brief memo that highlights the success of the problem solving effort, and what you learned as a result. Share it with your supervisor, peers and subordinates.